At your service
We are here to make sure your expectations are met
At Smile Dentist Brisbane we understand that your dental care and treatment is something that you might need and want to undergo in order to maintain the greatest level of health and beauty. However, we also understand that long, lengthy and inconveniently timed appointments do not help you to maintain a busy and hectic lifestyle.
For this very reason, we place a large emphasis on maintaining the following principles and corresponding services to try and help us fit in around your life and schedule:
Time Management
This is one of our most basic, but ultimately, important issues. We endeavour to keep to our appointment schedule and run on time but we also have to make sure that the maximum level of care and attention is given to you during your appointment and so, inevitably, delays can sometimes occur. When this does occasionally occur, we will try to call you and let you know we may be delayed due to emergencies or unplanned events. If your time is especially tight we suggest you have the first appointment in the morning or the first appointment after lunch. As an added service if you let us know, we can call you when we are ready for you. To help us in the efficient and smooth running of our scheduled time, we do expect our patients to be punctual when appointment times are set.
SMS Service
For your absolute convenience, we use an sms service to remind you about appointments and you are able to confirm by return sms. You are able to stop the SMS notification if not favoured- simply follow instructions on the sms sent or call to inform us.
In consideration for other patients who are on a wait list for urgent treatment, we would greatly appreciate at least 48 hours notice if, for some reason, you are unable to make your appointment.
This ensures your time (and ours) are utilised in the most efficient way and you receive the best treatment results.
Refreshments
We provide a large range of drinks for you comfort and convenience including :
- Water
- Sparkling Water
- Tea
- Coffee (in multiple forms and tastes to suit you!)
Our principle is to maintain your comfort and satisfaction from start to finish so if there is anything that we don’t provide in our drinks range, as well as our other services, then please let us know and we will do our best to accommodate your needs.
From beginning to end, your experience at Smile Dentist Brisbane will make you smile bigger, brighter and more confidently than ever. Contact us today for an obligation-free consultation and rediscover yourself.
FREE Internet
For your convenience, if you wish to access the internet for work or pleasure while you are waiting for family and friends to have their dental treatments- we offer FREE internet. Simply ask one of our staff for access.
We may also request you enter your medical information via an ipad at the Front lounge. If you have any problems, our friendly staff will be happy to assist